Please be informed that we will perform scheduled maintenance on the eConnect platform as part of a database optimization activity.
Maintenance window
Date: Saturday, 18 July 2026
Time: 06:00–09:00 CEST
Expected impact: Up to 3 hours of downtime
Service impact: During the maintenance window, the eConnect application and APIs will be unavailable. Customers using the eConnect APIs for shipment creation or tracking information may receive a "500 – Internal Server Error" response.
Any requests sent during the downtime should be resent once the maintenance has been completed.
We apologize for any inconvenience and appreciate your understanding.
Posted Jul 14, 2026 - 11:38 UTC
This incident affected: Carrier connections (DHL Germany).